Privacy Policy

Who We Are and What This Covers

Hutch Solves, based in Kansas, United States, operates CallDossier. This policy describes the informational website at calldossier.com and messages sent to our contact email.

The Consumer Action Kit Guide is coming soon. The /journal page is a fictional illustration only. The statements below about pages without scripts or entry storage describe the informational pages and that illustration. An early, working Journal application is available at /app: it uses this browser's own storage and same-origin JavaScript to actually record, preserve, and export your information. Its data practices are described separately below in The Journal Application (/app), because they are meaningfully different from the rest of this informational website. A separate, excluded-from-public-release testing Journal at /pilot shares that same local-storage behavior. That testing surface and its own separate notice are not published on this public website, so no page here describes them in full; mentioning them is a disclosure that they exist, not a claim that any pilot practice was adopted on this policy's effective date.

Information We Receive

Visiting the website

The informational pages and fictional /journal preview do not provide accounts, signup forms, payment forms, or file uploads. Those pages do not include advertising pixels, analytics scripts, or third-party embedded media. Their code does not set cookies or use browser storage to retain visitor entries. The private /pilot Journal has separate browser-storage and file-selection behavior described in its notice.

Visiting a website still sends technical information to its hosting provider. Vercel hosts this site and receives request information such as your IP address, requested page, browser information, and request time. Hosting and security systems may process or retain logs to deliver pages, diagnose problems, and prevent abuse.

The Journal preview

The preview is a static illustration with fictional information. It has no editable fields and cannot save entries, attach files, submit information, or create a Communication Record.

Contacting us

If you email hutchsolves@gmail.com, we receive your email address, message, and any information or attachments you choose to send. Please do not send call evidence, sensitive personal information, or information about other people to this address. It is a support and privacy contact, not a place to submit a Journal entry or request legal representation.

Private review deployments

A private Vercel preview may require Vercel sign-in. Vercel manages that authentication and its associated cookies. Those review controls are separate from the public website's own code.

The Journal Application (/app)

Everything above describes the informational website itself. The Journal application at /app is different enough that it needs its own, separate explanation rather than being folded into the same paragraphs. We organize that explanation into three distinct kinds of information, and we do not claim we collect nothing just because most of it never reaches our servers.

Local Journal data

What you record in the Journal (Matters, Communications, Evidence, Amendments, Unknowns, Statements, Conflicts, and Consumer Actions) is stored locally, in this browser, on this device - not uploaded to a CallDossier server. We never receive it merely because you used the Journal. Clearing your browser or site data, using private browsing, or losing this device can remove those local records; there is no server copy for us to restore from. An encrypted backup download is available directly in the application and is strongly recommended. While a record sits in this browser's storage, it is not itself encrypted at rest by the application - its protection comes from your device and browser profile, not from us.

Billing and license data

Founding Pro license activation is separate from your Journal contents. Activating, removing, or never having a license does not send any Journal evidence to us, and does not change, hide, or delete your existing records. A license is verified locally in your browser against a public verification key shipped with the application; verifying it does not itself transmit anything. Separately, when a real payment processor is active, it will process only the minimal transaction and license information needed to complete a purchase and issue a license - never your Journal evidence.

What this does not promise

Loading /app still sends the same technical hosting requests described above under "Information We Receive." A browser extension, a compromised device, or someone with access to your browser profile can still see locally stored Journal data; this notice is not a security guarantee against those situations.

How Information Is Used

We use contact messages to respond to support and privacy requests and to handle related follow-up. We do not sell contact emails or add senders to marketing lists. Technical request information is used to operate, troubleshoot, and protect the website.

The current site does not run personalized advertising or track visitors across other websites through advertising scripts.

Service Providers and Disclosures

We use Vercel for website hosting and Google Gmail for contact email. These providers process information needed to provide their services. Cloudflare is used for domain registration and DNS; that role should not be confused with storing Journal entries.

Provider practices are described in the Vercel Privacy Notice , Google Privacy Policy , and Cloudflare Privacy Policy . Our providers may process information in countries other than where you live.

We may disclose information when required by law or when reasonably necessary to investigate abuse, protect rights or safety, or respond to a security incident. We do not promise that communications or hosting systems are immune from unauthorized access.

Data Retention

We delete resolved support and privacy correspondence from our mailbox within 12 months after resolution, unless a legal or security need requires longer retention. Provider deletion, backup, and recovery processes may affect when all copies are removed from their systems.

Hosting and security records are retained according to the provider's applicable service settings and policies. We do not promise a specific deletion period for all provider logs. There are no Journal entries to retain in the fictional /journal preview. Retention and deletion for the private /pilot Journal are covered in the pilot testing notice.

Your Choices and Requests

You can read the informational pages without creating an account or sending an email. You choose whether to contact us and what to include.

Email us to ask about information you sent, request a correction, or request deletion. We will consider requests under applicable law and may need enough information to verify that a request concerns you. Please do not send identification documents unless we explain why they are needed and how to provide them.

We may need to retain information to meet a legal obligation or address an unresolved security issue. Rights and available remedies depend on the law that applies to your situation.

Children

This informational website is intended for a general adult audience, not children under 13. We do not invite children to send personal information. If you believe a child has sent personal information to our contact address, let us know so we can review and address it.

Changes to This Policy

We will update this policy when practices change and identify the date of the new version. New collection or storage features will be described before they are made available.

Contact

Hutch Solves · Kansas, United States
hutchsolves@gmail.com