Learn what to record
Consumer Action Kit Guide
A plain-language guide to documenting unwanted calls and messages carefully and honestly.
Preview the Kit contents
What the Kit is intended to teach. Contents may change before release.
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What to record
The details worth writing down after an unwanted call or message, and how to write them in your own words.
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What evidence matters
Call logs, voicemails, texts, and notes: which ones are useful to keep, and why.
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What evidence does and doesn’t show
Why a displayed number or a caller’s claim is worth recording, and why neither one, on its own, establishes who was responsible.
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Preserving what you already have
How to keep screenshots, voicemails, and messages you already have intact and unaltered.
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Organizing your information
How to keep entries, corrections, contradictions, and unknowns clear and in order.
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Possible next steps
An overview of options people commonly consider, so you can decide what, if anything, to do next.
What the Kit won’t do
- It won’t tell you whether a law was broken.
- It won’t estimate money anyone may be owed.
- It won’t name who is responsible based on a displayed number.
- It won’t suggest calling back or staying on calls to gather more material.
- It isn’t legal advice, and CallDossier isn’t a law firm.
Section-by-section status
Each planned Kit section below is shown only as a short preview until it has gone through qualified legal and regulatory review and has been explicitly published. A section being under review is not a comment on whether its eventual content will be accurate — it means that step has not happened yet.
- What to record
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Legal and regulatory guidance for this section is under qualified review and is not yet published.
- What evidence matters
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Legal and regulatory guidance for this section is under qualified review and is not yet published.
- What evidence does and doesn't show
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Legal and regulatory guidance for this section is under qualified review and is not yet published.
- Preserving what you already have
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Legal and regulatory guidance for this section is under qualified review and is not yet published.
- Organizing your information
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Legal and regulatory guidance for this section is under qualified review and is not yet published.
- Possible next steps
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Legal and regulatory guidance for this section is under qualified review and is not yet published.